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The
BroadbandDepot Advantage:
The advantage you will gain by processing your
broadband connectivity through BroadbandDepot.com
is the "womb-to-tomb" services we provide
to you throughout the lifetime of the broadband
circuit. After your order has been placed through
BroadbandDepot.com, our post-sales provisioning
team starts to monitor your order and updates
you with progress reports at significant milestones
in the circuit deployment process. Our strong
relationship with our Broadband providers allows
to get quick resolution to issues or problems
that are related to the installation or ongoing
maintenance of your Broadband circuit. In addition,
you will in most cases have multiple quotes from
different broadband providers so that you may
shop for the best solution for your particular
needs.
Order
Status:
We are committed to keeping you informed about
your Broadband order through BroadBandDepot.com.
We will inform you every step of the way in the
deployment process, so that you are aware of your
order status at all times.
Trouble Ticket Expediter:
If for some reason you experience trouble with
a circuit ordered through BroadbandDepot.com,
an email or phone call describing the problem
to our Post Sales provisioning team will trigger
a procedure we use to expedite problem resolution.
This procedure includes opening a trouble ticket
with the carrier on your behalf and the persistent
use of our leverage and relationship with the
carrier to expedite a resolution to the problem.
Of course our Post Sales Provisioning team will
monitor the progress closely and keep you informed
until the problem is resolved.
Renewal Advisor:
We are committed to keeping your circuit free
of service interruption due to commitment expiration.
BroadbandDepot.com will inform you via email of
pending expiration of your commitment with the
carrier so that we can renew your commitment with
the carrier uninterrupted or find you another
solution that better fits your current needs before
your existing commitment expires.
Contact
Us to order your service today!
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